In a complaint filed in U.S. District Court for the Western District of Washington (Case No. 2:23-cv-01702), plaintiff Holly Jones Clark of Kentucky accuses Amazon of systematically failing to issue refunds, even when items were properly returned within the 30-day return window.

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. (Scripps News)