Around 800,000 years ago one of our distant ancestors banged two rocks together and created a fire at a cave entrance ...

Organizations looking to enable end-to-end customer experiences must move beyond basic integrations and take an integrated approach to CRM, CCaaS and WEMIn today's experience economy, organizations ...

Swiss startup LogicStar is bent on joining the AI agent game. The summer 2024-founded startup has bagged $3 million in pre-seed funding to bring tools to ...

Hitron Technologies Americas has announced a partnership with Aprecomm, a network and customer experience solutions player. The collaboration will see Aprecomm ...

Chatmeter, a leader in multi-location customer intelligence, used its generative AI platform, Pulse Ai: Signals, to analyze more than two million customer reviews and understand why most consumers are ...

Square’s Future of Commerce report explores how business owners and consumers are handling the future of the retail, ...

In drayage, trucking companies, brokers, freight forwarders, and beneficial cargo owners (BCOs) coordinate container shipping ...

AI Agents, Swarms of Agents, Blockchain and even DeepSeek are changing the game for businesses of all sizes. As Elon Musk ...

In 2024, many retailers put gen AI projects into production. In 2025, retailers will scale these AI projects and embed the ...

GetWhys Inc. today said it has raised a $2.75 million seed funding round to further the development and marketing of its ...

The jewellery supply chain has traditionally been complex. Involving numerous stakeholders — from refiners to manufacturers ...

Research from CX vendor Nice finds that AI can identify financial vulnerable people better than humans and offer more ...