CommBank has entered a five-year strategic collaboration with Amazon Web Services (AWS) to continue as the bank's preferred ...

SoftBank Group CEO Masayoshi Son said Monday that his tech investment company and artificial intelligence giant OpenAI, the ...

The integration of AI and blockchain is creating a groundbreaking new category of technology: AI agents. They’re autonomous, digital entities ...

The logistics industry plays a critical role in the global economy, ensuring the seamless movement of goods across supply ...

The group of stocks formerly known as FAANG were synonymous with technological prowess, market dominance, and high growth.

NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...

Commenting on a strong Q2 earnings report, Atlassian CEO Mike Cannon-Brookes discusses enterprise ambitions, R&D spend, the ...

AI agents are being trained to detect and respond to human emotions using natural language processing (NLP), voice analysis ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Small businesses that harness the power of these trends will be better positioned to navigate the challenges and ...

Artificial intelligence pushed many stock prices higher, but these three remain particularly attractive for investors.