Staysure contact centre Selects NiCE to Deliver Seamless Insurance Experiences for the Modern Traveler with CXone Mpower ...

Suffolk Fire & Rescue Service unveils its cutting-edge control room introducing more resilient 999 operations. Contact Centre ...

Content Guru Celebrates UK Contact Centre Excellence at the 30th Annual UK National Contact Centre Awards Content ...

Organisers of the UK National Contact Centre Awards are pleased to announce a total of £7,000 has been raised for the charity ...

Resorting to Dgital – Cloud Technology for Hospitality. Omningage discusses the many benefits Cloud contact centres has to ...

RAC collected the prestigious ‘Contact Centre of the Year’ award for the second year running at this year’s South West ...

Customer expectations have never been higher, and businesses have little room for error in their plans to deliver great CX.

South Cambridgeshire District Council Contact Centre found 98% of advisors answered enquiries to a high standard.

Sigma Connected wins at  National Contact Centre Awards for Community Foundation success - contact centre awards ...

Do they Pass the Test? OMNINGAGE looks how international Schools in Bangkok & Kuala Lumputr have benefited from cloud ...

favorite_border iCal Export Google Calendar Outlook 365 Outlook Live 11 Feb 12:00 PM Until 11 Feb, 01:30 PM… ...

Capita to Outsource Scottish Power Jobs to South Africa? potential loss of up to 300 contact centre agent positions ...