Q4 2024 Earnings Call Transcript February 20, 2025 NICE Ltd. beats earnings expectations. Reported EPS is $3.02, expectations ...

HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

President Donald Trump says he may put the U.S. Postal Service under the control of the Commerce Department in what would amount to an executive branch takeover of the independent agency.

Fiber internet is available to over 51% of Lehigh Acres residents, with Quantum Fiber being the largest fiber provider in the ...

CNET's connectivity experts have done the legwork to identify which ISPs offer the best internet speeds, prices and coverage ...

Experts say the layoffs of roughly 7,000 IRS probationary workers likely mean the end of the agency's plans to go after ...

Long lines at the Department of Motor Vehicles across South Florida are angering residents who said the system is not working ...

AI agents are revolutionizing the SaaS industry by automating complex tasks, enhancing efficiency and driving sustainable growth across customer service, sales and software development.

Jumbo targets a payout ratio of 65%-85% of statutory net profit after tax. We see payouts at the top of this range as appropriate, given the resilience of earnings and the cash-generative, ...

A TikTok user is going viral for asking the Internet if it's okay for servers to ask a customer why they didn't tip — and ...

In today’s fast-moving digital landscape, customers expect more than simple transactions—they want meaningful conversations that are quick, engaging and tailored to their needs. As leaders, we face a ...

Callers were then told to “please stay on the line” if they wanted to speak to a representative. The phone system was also ...