AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Nelson proposed that an after-hours call center be hired to handle campground-related calls made after city staff have gone ...

AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with ...

Meal delivery services give consumers a convenient way to make home-cooked meals by delivering fresh, pre-measured ...

Members of the Jamestown Area Chamber of Commerce Ambassador Committee presented the January Customer Service Award to Sammy ...

The IRS has begun laying off more than 6,000 new and newly promoted employees across the country as part of the push to slash ...

AI is often touted as a way to handle busy work to free people up for tasks that matter. But in the race to add automation to ...

Las Vegas has variety of good internet plans on offer. This list will help you pick an internet service provider based on ...

China's home-grown technological innovations - like the DeepSeek large language model that has taken the artificial ...

The IRS is cutting more than 6,000 jobs this week, as part of the Trump administration's downsizing of the overall federal ...

A Subway customer says a worker refused her tip, claiming that the sandwich chain doesn’t give its workers the money. In a video with over 440,000 views, TikToker and former customer service worker ...

In late 1999 the online fashion startup Boo.com launched its website, which featured a virtual shopping assistant. The avatar ...