It took "soul-destroying" hours late into the night for a dozen inexperienced programmers like Keith Hamilton to meet the July deadline. The DMA Design staff, all "geeks" in their early 20s, were ...

"I thought, oh my god, how can that happen? We couldn't really work out what's going on. Was it the customer's tooth? Was it one of the chef's teeth?" To his partial relief, it turned out the dish ...