COLUMBIA — Emergency services in Columbia say they have responded to heat-related calls this week as the area has seen heat indexes in the triple digits.

As it turns out, 911 misdials are often the result of so-called “butt dials” (inadvertent calls owing to a phone being activated while in someone’s pocket), children dialing it without supervision, or ...

Anicia Woods called 911 three times on July 27 to report she was taking her 'daughter' - later identified as Rebekah Baptiste ...

Barrow County dispatchers successfully guided two childbirths using their new Emergency Medical Dispatch system.

Kingsport introduces an automated system for non-emergency police calls to improve dispatchers' focus on urgent matters.

For the past year, Los Angeles has been testing a program that dispatches specially trained civilians who don’t carry guns in ...

PEND OREILLE COUNTY, Wash. — An emergency room physician is now responding to the same 911 calls as firefighters in Pend Oreille County, marking what officials say is the first program of its ...

The Redding City Council will reconsider the $489 First Responder Fee for non-emergency calls. The fee was implemented to ...

When a 911 call for police comes in the western reaches of Oceanside, there’s a chance that the first emergency responder to ...

The two dramatic deliveries, which took place in June and July, were guided entirely over the phone by trained emergency dispatchers using Georgia's Emergency Medical Dispatch (EMD) system. Both ...

Two Barrow County E-911 dispatchers put their training to the test this summer to help two mothers successfully deliver two ...

A Massachusetts town has signed a new ambulance contract aimed at improving emergency medical services after a toddler died last winter when an ambulance could not reach her in time.