Kingsport introduces an automated system for non-emergency police calls to improve dispatchers' focus on urgent matters.

Barrow County dispatchers successfully guided two childbirths using their new Emergency Medical Dispatch system.

The Redding City Council will reconsider the $489 First Responder Fee for non-emergency calls. The fee was implemented to ...

For the past year, Los Angeles has been testing a program that dispatches specially trained civilians who don’t carry guns in ...

The two dramatic deliveries, which took place in June and July, were guided entirely over the phone by trained emergency dispatchers using Georgia's Emergency Medical Dispatch (EMD) system. Both ...

When a 911 call for police comes in the western reaches of Oceanside, there’s a chance that the first emergency responder to ...

A pair of 911 operators in Barrow County are being recognized for using their training to help two local mothers successfully ...

Two Barrow County E-911 dispatchers put their training to the test this summer to help two mothers successfully deliver two ...

An 11-year-old girl remains in critical condition after being struck by a car near a bus stop in Port St. Lucie, with ...

Houston's community health paramedics programs offer holistic, at‑home treatment, easing strain on first responders and ...

The union representing firefighters says the City of Winnipeg is putting the public at risk through understaffing of ...

FDNY EMS officer and union vice president says separating EMS from the FDNY would close pay gaps, curb turnover and give ...