While surveys provide valuable insights, only a small percentage of customers typically participate, limiting the scope of ...

Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers' expectations, ...

The phenomenon of customers systematically making returns is putting a strain on the retail and eCommerce sectors. In Italy, ...

Explore how real-world brands are using AI to understand their audiences, anticipate churn and personalize at scale.

Savvy potential customers will come armed with a range of detailed questions that SaaS companies must be ready to answer.

Italian consumers want artificial intelligence that understands their emotions. This data emerges from the 'ServiceNow ...

Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as ...

Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

The demand for data centers is continuing to accelerate, fueled largely by generative artificial intelligence (Gen AI), broader ...

The International Monetary Fund says US tariffs and market uncertainty will lead to a significant worldwide slowdown.