The government says some users were forced to navigate through 23 different screens to cancel their membership.

“Some users are told they have to contact customer support to cancel but are given no way to contact them; others claim that ...

Despite police insisting that Uber contact the driver, they declined on the grounds that it was “outside their policy,” per Viscomi. As a result, “[my daughter] was alone in the dark ...

An officer called Uber to get contact information for the driver but Julia says a representative for the ride-sharing company refused to provide it — stating the police needed to fill out a form.

Luckily, Uber has a full guide listed on their official help page dedicated to riders in this exact predicament. For starters, clients are instructed to contact their driver directly. To do this ...

Uber said it will pull out of Colorado if a bill aimed at improving rideshare safety becomes law. House Bill 25-1291, spearheaded by state Rep. Jenny Willford, D-Northglenn, looks to require ...

In its lawsuit, the FTC said multiple customers complained that Uber signed them up for Uber One without their permission or ...