One of the biggest challenges the retail sector faces is bridging the tech-business gap and ensuring tech investments align ...

The good news is that companies have a range of levers to build a more agile and resilient workforce, including real-time ...

Retail media growth. Retail media has grown into a $128 billion industry, expected to surpass TV advertising. Customer experience ... of cataloguing each page template and physically counting ...

Some U.S. airlines fared better than others in overall customer satisfaction, according to a recent travel survey. Diannie Chavez/The Republic USA TODAY NETWORK As the summer travel season draws ...

Accra, April 24, GNA – Mr Haruna Iddrisu, the Minister of Education, has urged the newly constituted Governing Council of the Chartered Institute of Marketing Ghana (CIMG) to conduct a customer ...

“These surveys are essential for the MTA to understand what is working and where we can focus on to improve the customer journey,” said MTA Chief Customer Officer Shanifah Rieara. MTA officials said ...