As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Brands need to improve their data currency, embracing the data sources, systems and technologies that will allow them to know ...

8x8 Work supports 23 different desk phones from brands such as Poly, Panasonic, and Yealink. The system even works with ATA ...

A new online dashboard from The Charleston Center is designed to help in the fight against opioid overdoses. Trump signs ...

Truecaller's Live Caller ID feature requires iOS 18.2 and premium plan The features are introduced with Truecaller for iOS version 14.0 Users can now subscribe to a ...

Management will hold a conference call on Thursday, February 13, 2025 at 3:00 p.m. (ET). Interested parties are invited to access the call at least 5 minutes prior to the scheduled start of the call ...

These are called time deposit accounts and call deposit accounts, which are similar but have some key differences. Savings and checking accounts are the most basic banking accounts, but other ...

ARI HAIT TAKES US INSIDE THE BOYNTON BEACH POLICE DEPARTMENT’S REAL TIME CRIME CENTER. THE REAL TIME CRIME CENTER IN BOYNTON BEACH ACTUALLY OPENED ABOUT A YEAR AGO, BUT POLICE SAY IT’S ABOUT ...

YouTube’s analytical dashboard is one of the most well-known video streaming ... With graphical presentation, understand the most-watched viewers’ behavior in real-time. The most interesting session ...

Through surveys distributed by targeted digital ads, city officials — and the public at large — would be able to get a near-real-time read on public perception of the department. At a press ...

SHREVEPORT, La. - Shreveport Police Chief Wayne Smith Tuesday presented the department's 2024 crime report to the City Council. The report shows a significant drop in homicides, falling from 80 in ...