ROI CX Solutions: Yes, AI Can Improve Your Call Center (But Only If It’s Used Correctly …)
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.
Why Supply Chain Resiliency Begins With Real-Time Data
Brands need to improve their data currency, embracing the data sources, systems and technologies that will allow them to know ...
8x8 Work
8x8 Work supports 23 different desk phones from brands such as Poly, Panasonic, and Yealink. The system even works with ATA ...