Total quality management was developed by a number of Japanese firms in the 1950s and 1960s. But it was built largely on the teachings of W. Edwards Deming and Joseph Juran, ...

Key Points There is no question that Total Quality Management is here to stay. This methodology has a rich history that speaks directly to its ability to stay relevant in the future. All eight main ...

Key Points Prioritize understanding and meeting customer needs to enhance satisfaction and loyalty, driving overall business ...

ACES Quality Management ® (ACES), the leading provider of enterprise quality management and control software for the ...

Total Quality Management is a formal management style premised on the notion that measurement of a finished product or project is insufficient to ensure quality. Instead, each process necessary ...

Six Sigma streamlines quality control to improve processes, products, or services. Here are the methodologies, roles, and certifications central to this quality management methodology.

Quality management often overlooks the ways different people or departments interact and the possible problems there. Trying to fix problems can create a big, complicated, burdensome set of new rules.

A simple change expanded the way a critical certification course is offered to contractors, leading to successful ...

ESA as a Quality Management Function The focus is normally on the confidentiality, integrity and availability (CIA) Triad, but I view CIA and quality management as flip sides of the same coin. Quality ...