W. Edwards Deming Quality culture is a cornerstone of any industry, particularly the healthcare industry where patient lives ...

Background: Despite increasing governments’ endeavors to improve the quality of medical services focused on patient experience, it has been difficult due to a lack of systematic and replicable ...

We focus on continuous learning, innovation and improvement across our organisation and the local system. We encourage creative ways of delivering equality of experience, outcome and quality of life ...

Introduction Quality improvement (QI) is aimed at improving care ... suggest that engagement activities should be structured with this in mind.4 QI activities across healthcare organisations have the ...