Researchers tested AI against human recruiters. The bots landed more job offers and starts and better retention — with some ...

The LHH Interview Center builds interview and networking confidence while supporting self-guided learning and AI skill development for today's evolving job market.

A cyberattack on July 28 targeted Georgia’s EBT call center system, disrupting services and attempting to access user accounts.

The call center offers around-the-clock support worldwide, ensuring military families receive assistance with household goods moves regardless of their time zone.

A call center operator working in Everett faces 20 years in prison for defrauding over 1,000 homeowners in a major foreclosure scam.

Advertisement KC call center adjusting to elimination of LGBTQ '988' service Trump administration cutting program, citing budget issues ...

As the New York Knicks continue their search for their next head coach, one candidate reportedly did well for his standing during the interview process this week.

One objective of a call center agent is to create positive word-of-mouth conversation in the marketplace. Customer satisfaction ratings are among the specific metrics used to evaluate the ...

A Pueblo AT&T call center that opened in 2006 and employed nearly 500 people at its peak is set to close in June. Here's what we know.

A CEO's "manipulative" job interview tactic has people divided — he insisted "life is like that." Walt Bettinger, who served as the CEO of Charles Schwab from 2008 until retiring at the end of ...