As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Dress formally, carry all required documents, and maintain positive body language. Arrive at the venue early and stay calm during the interview, politely admitting if you don’t know an answer. The ...

Navigating job interviews can be daunting, especially when faced with questions about past conflicts. Recruiters ask these to ...

A reader seeking to make a good impression with a potential employer asks for advice on interview attire. Our fashion critic ...

President Donald Trump prerecorded an interview with Bret Baier that's scheduled to be aired on Sunday, ahead of Super Bowl 59. Part of the interview with Baier, Fox News Channel's chief ...

Can you walk me through your resume?” They’re not looking for a laundry list of accomplishments or responsibilities. Instead, ...

A newly released transcript of a contested interview with former Vice President ... But CBS aired two different parts of Harris’s answer on different broadcasts. In a preview clip that aired ...

Democratic members of Congress on Thursday unsuccessfully tried to meet with EPA officials over frozen funds and proposed cuts, warning that Elon Musk’s promised reductions could undermine the ...

Hybrid direct air capture (HDAC) technology could help drive down the cost of carbon removals (CDR) by capturing both CO2 and water in a single process, the founder and CEO of a California-based firm ...

Woot's "Deals of the Day" also features a 57% price cut on the Echo Show smart display and nearly half-off a pair of Beats Studio3 headphones. I have been a writer since 2006 when I covered ...

Early last October, “60 Minutes” Executive Producer Bill Owens sat in a screening room at the show’s New York headquarters, watching an edit of a highly anticipated Kamala Harris interview.

Little did Galea know, there was an unspoken rule to never call Matthew McConaughey Matt. In a 2017 interview with Jimmy ... She told me ‘Don’t you ever answer to Matt again, I named you ...