Corporate Travel Management is one such company. Its key objective is to grow its share in the mammoth USD 1 trillion global corporate travel management market. The group’s pro forma, pre-covid-19 ...

Google's new ‘Ask for Me’ test aims to simplify requesting local service quotes. Is it beneficial, or a challenge that small ...

The annual survey, by Which? Saw M&S received a customer score of 79% making it the UK’s highest-rated in-store supermarket ...

Dealing with bad customer service, especially if it’s on the phone, is one of the most universally frustrating experiences ...

Richtech Robotics' recent changes to the business model have resulted in persistent dilution and materially increased cash ...

We asked thousands of shoppers to rate supermarkets on everything from store appearance and queuing time to online delivery ...

Frustrated with bad customer service? These eight brands are notorious for leaving the worst customer service.

Following a recent case where a car owner filed a police complaint, another dissatisfied customer has voiced his grievances ...

A wave of adrenaline rushed through me as I hung up the phone. I’d just been given an apology from a big supermarket chain ...

The latest data indicates that around 12% of Americans have credit scores below 550, which makes obtaining credit from ...

After working in the notoriously tricky world of hospitality for more than four decades, its only to be expected that Gordon ...