Poor customer service hitting trust in UK tax authority
The public is losing trust in the UK’s tax authority due to its poor customer service and the difficulties of complying with ...
Broadband companies’ customer service: Who is failing consumers?
Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...
Nottingham Post4d
'Break-up' helpline launched for Brits frustrated with poor customer service
On average, Britons spend an astonishing two hours on the phone attempting to sort out utility-related matters – this poor ...
Brits avoid contacting companies due to poor customer service, study claims
A poll of 2,000 adults has found the most common complaints about customer service - and it turns out many people avoid ...
Energy companies’ customer service: Who is failing consumers?
Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.
Long waits and poor service lead Brits to consider switching utility providers
Research conducted by Utility Warehouse found that Britons typically spend an average duration of two hours on the line with ...
Four in 10 Brits avoid ever contacting companies due to poor customer service
A new poll has revealed the nation's top 30 biggest customer service bugbears including rubbish hold music, no option to call ...
Crime4d
'Break-up' helpline launched for Brits frustrated with poor customer service
On average, Britons spend an astonishing two hours on the phone attempting to sort out utility-related matters – this poor customer service has prompted many to reconsider their options.
Daily Star on MSN4d
Poor customer service drives Brits to 'Break Up' with their providers
Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...
Biggest customer service bugbears revealed – including rubbish hold music and not speaking to a real person
THE biggest customer service bugbears include rubbish hold music, no option to call back if you get cut off – and not being able to speak to a real person. A poll of 2,000 adults revealed ...