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New upgrades to Columbus' 911 system mean people can now text the emergency line in 55 languages and share video with ...
The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.
Opinions expressed are those of the author. The world’s largest call center recently deployed new AI to “neutralize” the accents of their agents. Unsurprisingly, this provoked some outrage.
Google parent company Alphabet is to invest about $75 billion by 2025. CEO Sundar Pichai (pictured) revealed these plans at the annual conference for Google’s cloud computing division.
It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource.
Las Vegas (Reuters) -Alphabet said on Wednesday it was still committed to spending some $75 billion this year to build out data center capacity despite turmoil over U.S. tariffs and sought to ...
Alphabet aims to boost AI and data center capacity Tariffs may raise data ... built using Google models had cut down on call times and freed them up to sell products to customers, leading to ...
ALPINE RACING TEAM. FIRST RESPONDERS IN LACONIA ARE ONE STEP CLOSER TO GETTING A NEW 911 CALL CENTER. A GROUNDBREAKING CEREMONY WAS HELD YESTERDAY. THE $8.5 MILLION PROJECT WILL REPLACE THE ...
In response, Alphabet will boost its capital expense budget to $75 billion in 2025, 43% above last year's total. The extra dollars are earmarked for data centers and engineering assets in the AI ...
Who are the best rock bands for every letter of the alphabet? It's time that we learn our rock 'n' roll ABCs. First off, how difficult is it to name a rock band or solo musician for every letter ...
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