San Diego neighborhood rocked by small plane crash
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Thursday's crash of a Cessna 550 that killed multiple passengers and crew is only the latest example of accidents over the years.
Skycaps are employees who serve in various roles at airports, including handling luggage, offering curbside check-in, and assisting people with general airport navigation.
While the Southwest employees who have served as skycaps will be leaving, the airline will be using an outside contractor to provide curbside service.