Microsoft is investigating an ongoing outage that is blocking admins worldwide from accessing the Exchange Admin Center (EAC) ...

An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has ... To view Conversation Summaries, enable summaries in Copilot Service admin center by ...

Administrators can set up unified routing across channels in Dynamics 365 Customer Service and Dynamics 365 Contact center. Routing rules classify and assign work items based on the type of request ...

No current version, no use: Microsoft wants to prevent the use of outdated Teams clients in future.

Expanding the Microsoft Copilot Dashboard admin settings to AI Administrator role which is the newly announced Entra role.

The IT system house of the BWI has concluded a framework agreement with Zendis for "sovereign communication and collaboration ...

While it is clear that any US administration ... center infrastructure and plans to transition toward more server-focused investments once its global footprint is established. Microsoft 365 ...

Forbes CMO Summit will take place on September 16-18, in Aspen, CO. Sign up to receive updates for this event.

Microsoft announced the Windows 365 Link in November and is now beginning to offer the new device to customers in select ...

The $350 thin client-like device lets you connect to a Windows machine running on the cloud.

Tech giant Microsoft (MSFT) is slowing down or pausing some of its data center construction projects, which include a $1 billion site in Licking County, Ohio. The company says two out of three of ...

In this article, we are going to take a look at where Microsoft Corporation (NASDAQ:MSFT) stands against other AI stocks catching Wall Street’s attention. In the latest development in the feud ...