The tools streamline feedback processes, allowing companies to understand customer sentiment, identify trends, and derive insights that can improve products, services, and customer experiences. Using ...

Sentiment Analysis is a branch of Natural Language Processing (NLP) that involves determining the emotional tone or opinion ...

AI that analyzes social sentiment helps by tracking changes and predicting how people will react in terms of buying or ...

Explore how real-world brands are using AI to understand their audiences, anticipate churn and personalize at scale.

While both changes were controversial and sparked criticism, it sounds like the latter of those changes was actually in response to customer feedback. Before making the change to assigned seating ...

NLP is transforming how we interact with machines, enabling them to understand, process and generate human language. From virtual assistants and chatbots to language translation and data analysis ...

Artificial Intelligence (AI) continues to transform how businesses understand and respond to user behavior. In recent groundbreaking research, Ankit Awasthi highlights significant innovations in ...