TalkTalk confirmed as first large-scale broadband partner for Kraken platform, joining global energy and water utilities, as Wi-Fi provider takes next step on customer-focused transformation TalkTalk ...

TalkTalk has announced plans to adopt Kraken, the management tool developed for utilities, which has been picked up by the energy sector. TalkTalk says it will adopt Kraken as its sole customer ...

Ofcom said it compiled the data to help consumers identify the best performing telecoms and pay-TV providers for their needs (Yui Mok/PA) TalkTalk was the most complained-about broadband provider ...

If it's broadband that concerns you the most then it appears TalkTalk is the worst for moans and groans with the Internet Service Provider (ISP) coming bottom of the pile with 14 complaints per ...

Metal Eden was one of the most interesting reveals of the latest State of Play, which gave us just a small first glimpse at its dark sci-fi world. A high-octane first-person shooter (FPS ...

You have the subs, chips and drinks — and plenty of friends. The big screen TV is tuned to the game. Everyone is in their Philadelphia Eagles gear. But something is missing: You don’t know the ...

TalkTalk has been confirmed as the first large-scale broadband partner for the Kraken platform, the operating system which promises to revolutionise global utilities. Salford HQ’d TalkTalk has ...

Todd Bennett is a customer communications manager at TalkTalk but at the age of 37, he’s also currently doing a Multichannel Marketeer Apprenticeship at UA92. For the past five years he has ...

In response to this report, TalkTalk have said they “continue to invest heavily in customer experience“, both in terms of their frontline agents and their digital experience. The operator has also ...

They're often referred to as 'man's best friend'. But as any dog owner will know, catching your pet's attention isn't always easy. Thankfully, the days of desperately trying to cajole your pet ...