Here are some ideas for new agenciesAn agency that wants to expand needs to think creatively. How to protect your wholesale businessIf you're thinking about opening a wholesale division, here are ...

Can interest in 'White Lotus' spur interest in cruises to Thailand?"The White Lotus" takes place at a luxury resort. But some cruise line executives are hoping the show's third season will also ...

Why river cruise lines are excited that Celebrity is wading into the businessAlthough a new brand means more competition for companies already on the water, it also could introduce river cruising ...

How do travel advisors pick a host agency?A Travel Experts survey shows what advisors value most in a host are commissions, support and technology. How the worst travel day of my career turned ...

Should clients keep refund overpayments?The answer depends on where the overpayment came from, the sequence of payments and the underlying contract. Sometimes they can... OTAs vs. human agents vs ...