Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

Thanks to a collaboration between Spring Grove High School and Spring Grove Communications, funding was secured to launch a community help desk for technical support. This forward-thinking initiative, ...

Modville, a four-issue neo-noir graphic novel set in New Orleans in 2169 that unfolds in a world of crime and artificial humans, known as mods, was just that story. Created by Jesse Negron ...

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful ...