Change management is essential for organizations navigating the rapid advancements in technology. Only 34% of change ...

Organizations are under constant churn today from new technology, changing customer expectations or competitive pressures. To succeed and adapt to these changes, one approach is to implement A/B ...

Meaningful rebranding should be purpose-driven and involve all stakeholders, advises Wendy Simpson of Pratum Cos.

Navigating change in the workplace requires a mindset shift. getty. Whether you look at Washington, D.C., or Silicon Valley, ...

The research shows that the lack of theoretical preparation is usually the root of piecemeal approaches and second-best ...

Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.

Greg Caton, who joined Scottsdale in May, will lead the city of 245,000 until the City Council makes a permanent hire to ...

National Science Foundation administrators reclassified hundreds of employees from permanent to probationary status in ...

An abrupt switch to a lottery selection system stunned D.C. customers who believed they had already been approved for no ...

The National Science Foundation controversially reclassified hundreds of employees from permanent to probationary status, ...

In an era where technology drives business success, organizations often find themselves managing an overwhelming number of tools and applications ...

The breach of UnitedHealth Group's Change Healthcare unit continues to affect customers' finances one year later.