HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a timely fashion.' ...

It woz The Reg wot won it ... or maybe just common sense prevailed among management HP Inc today abruptly ditched the ...

HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...

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Callers were then told to “please stay on the line” if they wanted to speak to a representative. The phone system was also ...