Google's AI projects, Astra and Mariner, advance autonomous assistants that see, understand and act in digital and physical ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

You will no longer have to look up past chats with Google’s chatbot. Thanks to the memory feature, it can now recall details ...

Shopify shares actionable small business tips from expert entrepreneurs, including how to find success in your marketing, ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight customer benefits in your ads.

Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far away, experts say.

This module is meant for use with Terraform 1.3+ and tested using Terraform 1.3+. If you find incompatibilities using Terraform >=1.3, please open an issue.

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Real gross domestic product (GDP) is an inflation-adjusted measure that reflects the value of all goods and services produced by an economy in a given year. Real GDP is expressed in base-year prices.

A behaviour expert has revealed the real reason older people are more likely to be conservative (small c) - and probably vote Conservative, big C, too. Rory Sutherland is an advertising executive ...

I hope if a random person noticed ... messages in the area say 'help' (Google Maps) In one video taken from the side of the road, he said: "I honestly don't know if this is just kids fooling around, ...