Zoom expands core AI Companion capabilities, including real-time call questions, voice recorder for in-person meetings, and ...

Google's AI is filling gaps in People Also Ask results, raising both visibility concerns and content creation opportunities ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

You might think you're talking to a customer service rep for a car insurance company, a bank, or a utility. But are you really? Or is it a scam?