A guest was left stumped after discovering what, exactly, the hotel had meant when they offered her a mini fridge for her room. Crystal (@crysie4) was initially thrilled when a front desk employee ...

OnRes Software, which provides hotel management resources, advises staff to stay calm when dealing with difficult customers. Its guide suggests that employees listen actively, avoid escalating ...

However, that changed when a man, accompanied by a young girl presumed to be his daughter, approached the desk claiming to ...

A 109-year-old Hawaii business, Tip Top Motel on Kauai offers locals and visitors clean rooms with the basic necessities.

In January 2025, internet users shared a rumor that Kansas City Chiefs quarterback Patrick Mahomes bought a hotel and fired ...

Toronto woman Alexandra Tropea (left) said the management and on-site medical staff at the Royalton Punta Cana failed to ...

and a section that will host cabanas for guests in large groups. “When you first check-in, you enter the lobby and front desk bar for a glass of wine or coffee,” says Ben. “From there ...

By Alex Arsenych Click here for updates on this story TORONTO (CTV Network) — A Toronto woman says that she was pressed to sign a non-disclosure agreement after her husband fell violently ill from som ...

The Kimpton RiverPlace is an IHG hotel situated on the Willamette River in Portland, Oregon. If your plans include a vacation ...

New York employers should prepare for a series of new and updated laws set to take effect in 2025. These changes will affect paid leave, wages, ...

The guest room, accessible via the primary ... nook with a washer and dryer and a built-in desk. The en suite primary bedroom is off the front of the house, and fits a king-size bed.

news and chat to guests. During the episode, one eagle-eyed fan took to X, formerly known as Twitter, to point out how messy Ed's desk looked from behind. The fan took a picture of their TV ...