MEMPHIS, Tenn. - FedEx said it has launched a new service, designed to make returns easier for online shoppers. How It Works: FedEx Returns will allow customers to access a low-cost, box-free ...

U.S. parcel volumes hit a record in 2024, but new competitors like Amazon, Walmart and OnTrac are eroding the market share of FedEx and UPS, a new report says.

A recent FedEx survey conducted in the US highlights just how much return policies influence consumer behaviour, with two-thirds of respondents considering an online retailer’s return policy ...