The Financial Ombudsman Service received 68,430 complaints between October and December 2024. Although this was a drop ...

A record number of complaints about car finance have been filed, as the commissions scandal continues to rumble on. That is ...

With claims management companies accounting for almost half of cases submitted in the past nine months of 2024, the Financial Ombudsman Service has confirmed, after two consultations, that it will ...

Undaunted by bad weather and scheduling challenges, engineers Fred Knudsen and Jeremy Wasson recently completed their mission ...

Existing concepts and templates created by the regulator and professional bodies are also highlighted, such as the FCA’s ...

The Financial Ombudsman Service said it is putting steps in place to ensure it can resolve motor finance commission gripes ‘as quickly ...

The FCA's pivot to tie its guidance to the Supreme Court’s decision on disclosing Discretionary Commission Arrangements ...

The report summarises that ‘firms should not have to overhaul the way they work, but complying with new expectations may mean ...

Discover the link between gut health and skin appearance, plus practical dietary changes that can help reduce acne breakouts ...

Thousands of drivers may have been put on a higher interest rate without realising when buying a car on finance. The latest ...

Vanquis Banking said the cost of dealing with complaints related to the company's historic lending practices had soared.

The FOS resolves customer complaints about financial firms. It has heard from people claiming they were not told the car dealer would receive commission from the finance provider for arranging the ...