The awards ceremony brought together more than 500 decision-makers, innovators and customer experience leaders ...
Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...
More St. Catharines residents are getting through to Citizens First at city hall — an improvement some councillors say has ...
The strategy aims to redefine public services by using cutting-edge technologies to further elevate the customer experience ...
Gearing towards its 30th year of creating and providing magical experiences and memories that last a lifetime, Enchanted Kingdom — the first and only world-class theme park in the Philippines — ...
In 2021, having its sights set on excellence, the Franklin Police Department received its first accreditation. At the ceremony, they were certified by TACP President Chief Mark Gibson. As noted in ...
Top Employers Institute is thrilled to unveil the 2025 Top Employers – a celebration of organisations setting new benchmarks for HR excellence and redefining what it means to create outstanding ...
Fountain Hills Theater presents Neil Simon’s comedy, “Broadway Bound.” Set in 1949, the third of Neil Simon’s autobiographical comedies, “Broadway Bound” is … ...
The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...
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