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Employee Engagement Is Dropping, and Managers Are Leading the Slide
A Gallup survey finds employees' sense of commitment and connection to their jobs is slipping among North American workers, particularly among managers. The region once led the ratings worldwide.
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A Customer Wanted A New Product Even Though Hers Worked Fine, So He Packaged Her Original Piece Up And Gave It To Her As “New”
We all know the maxim that the customer is always right. In this story, a retail employee let the customer think she was ...
Number of ‘phantom’ NDP candidates in Quebec a sign of party’s distress: experts
"I'm literally alone," said Jérémie Juneau, a 29-year-old New Democratic candidate in the northwestern Quebec riding of ...