Empathy is a crucial leadership trait ... "Showing your emotional intelligence dealing with ambiguity, having difficult conversations. These are just routine leadership attributes now." ...

In a bid to diffuse tension during heated ... than shutting down the conversation with a judgement. Show empathy, not judgement. This is the key to emotional intelligence. The complexity of ...

From its foundational Fierce Conversations methodology to its expanding suite of training programs-including feedback, coaching, negotiation, and now, Emotional Intelligence-Fierce remains at the ...