Brown said human-resources departments should be “super-charged” to help managers prepare for difficult conversations. “They are the ones that are constantly researching what the best ...

Initiating difficult conversations is not always easy, but it’s necessary for managers to master for team success. Today’s very best leaders stand out in great part because they have developed ...

"These are important words to know if you're a manager," Lublin ... to develop specialized training for different issues. But data analysis actually indicated that good conversation, no matter ...