Distributors need stronger tools, better information, and real collaboration from their manufacturer partners for successful ...

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

Our work on thousands of M&A deals reveals five actions that deal teams can take to improve their outcomes: 1. Create a ...

The most effective leaders maintain a clear distinction between day-to-day operations and long-term strategy. Here's how to ...

Leaders today must think beyond the short term and see customers, employees, and shareholders as co-creators of value.

Sunrun Inc (RUN) reports robust financial performance with record storage attachment rates, while navigating potential cost ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

One of the biggest challenges the retail sector faces is bridging the tech-business gap and ensuring tech investments align ...

Leaders emphasized that current organizational structures often act as a barrier to procurement value contribution. Despite ...

Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

Ramsey himself spent several years as an insurance agent and empathizes with the existential quandary these professionals ...