Icon's balance sheet is sound, with its revenue cyclicality and operating leverage each possessing a medium rating. Icon has historically maintained a fairly conservative balance sheet, and it ended ...

Barclays has paid out more than £2,000 to a customer who repeatedly complained staff had misgendered them. The customer, who identifies as female, but asked no titles or pronouns be used to ...

However, as customer expectations continue to rise, organizations are discovering that UCaaS alone may not be enough to deliver exceptional customer experiences (CX). Enter contact center as a service ...

SINGAPORE: In his time in politics, Health Minister Ong Ye Kung has faced tough questions on MRT delays, healthcare costs and Singapore’s pandemic strategy. But it took an 18-year-old ...

It appears Sam's Club has had enough of waiting in line. The Walmart-owned wholesale club jumped ahead of rivals to place first in this year's customer satisfaction rankings for general ...

relationships might provide the help you need. Just about everyone has heard how increasing customer retention by 5% can boost revenue by as much as 95%, or how it is six to seven times more ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Dan Fernandez for allegedly preventing Whirlwind Corporation stakeholder Katherine Cassandra Ong from getting legal advice during the House quad committee hearings. In his 24-page petition ...

Lawyer Ferdinand Topacio, legal counsel of Cassandra Li Ong, on Monday filed a complaint seeking the expulsion of Laguna Representative Dan Fernandez for alleged conduct that is unbecoming of a member ...

Zehra Cataltepe is the CEO of TAZI.AI, an adaptive, explainable AI and GenAI platform for business users. She has 100+ AI papers & patents. As of 2022, financial institutions have, on average, a 3 ...

House quad-committee (quad-comm) co-chairman Santa Rosa City lone district Rep. Dan Fernandez is facing an ethics complaint for allegedly blocking Cassandra Ong from getting legal advice during a ...

Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...