The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in ...

The cloud service providers are mostly playing a defensive game of parity when it comes to enterprise AI. But Google is ...

Oberoi Realty CIO Pankaj Pandit shares how AI, cloud, IoT, and data analytics are transforming customer experience, project ...

Cloud lending platforms like Finastra’s LaserPro boost efficiency, cut costs and help financial institutions stay agile and ...

resulting in demonstrably more efficient and effective customer care interactions. Google Cloud Logo (PRNewsfoto/Google Cloud) Over the past five years, Verizon has successfully rolled out ...

LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its collaboration with Verizon, showcasing how the integration of Google Cloud's generative AI (gen AI) ...

AI’s evolution to agentic capabilities is revolutionising industries, improving productivity and decision-making. Salesforce ...

Market. The Digital Experience Platform (DXP) Market is witnessing substantial growth as organizations across industries ...

The digital-first telco is running all its backend systems on the cloud, enabling it to speed up decision making and enhance customer service ...

At a moment when retailers must optimize every facet of their business to remain competitive, a unified data strategy isn’t ...

Ravi Kumar is a highly accomplished AI/ML Expert with over 14+ years of experience in designing and implementing technology ...

Netcore Cloud, a global leader in MarTech and customer engagement solutions, announced today that it has received the 2025 ...