The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in ...

The cloud service providers are mostly playing a defensive game of parity when it comes to enterprise AI. But Google is ...

Oberoi Realty CIO Pankaj Pandit shares how AI, cloud, IoT, and data analytics are transforming customer experience, project ...

AI’s evolution to agentic capabilities is revolutionising industries, improving productivity and decision-making. Salesforce ...

Market. The Digital Experience Platform (DXP) Market is witnessing substantial growth as organizations across industries ...

The digital-first telco is running all its backend systems on the cloud, enabling it to speed up decision making and enhance customer service ...

Ravi Kumar is a highly accomplished AI/ML Expert with over 14+ years of experience in designing and implementing technology ...

The financial institutions that thrive will be those that view AI not merely as a cost-saving measure but as the foundation ...

Vonage, a global leader in cloud communications, helping businesses accelerate their digital transformation and a part of ...

The professional peer network is inspired by a recent Alliance report which found companies that have widely implemented MACH are twice as likely to leverage AI compared to those new to MACH CHICAGO-- ...

Today, that's changing dramatically. Companies are building global, cloud-based telecom networks with just over 100 staff ...