The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in ...

Market. The Digital Experience Platform (DXP) Market is witnessing substantial growth as organizations across industries ...

The cloud service providers are mostly playing a defensive game of parity when it comes to enterprise AI. But Google is ...

Cloud lending platforms like Finastra’s LaserPro boost efficiency, cut costs and help financial institutions stay agile and ...

Tredence, a leading data science and AI solutions provider, today announced the launch of Tredence Customer 360, a ...

resulting in demonstrably more efficient and effective customer care interactions. Google Cloud Logo (PRNewsfoto/Google Cloud) Over the past five years, Verizon has successfully rolled out ...

India's small businesses embrace call center solutions to enhance customer service and streamline operations amidst digital transformation.

The expanded partnership focuses on delivering solutions across agentic AI, networking, and mainframe modernisation.

LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its collaboration with Verizon, showcasing how the integration of Google Cloud's generative AI (gen AI) ...