To receive their cookie, fans must: Update or download the Crumbl® App. Go to “Wallet” and enter the promo code from the email. Scan the provided QR code in-store at participating locations t ...

But not everyone is sympathetic. In a viral video, Crumbl Cookies customer Allison Farley (@allyef.05) sits in her car with an eaten chocolate cookie on her lap. “Was eating my crumbl cookie ...