It’s great to have a full record of what was said in meetings and conversations. But there may be a hidden cost.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

While reliance on email offers efficiency and convenience, it cannot replace the impact of a direct conversation by phone or in person. For young attorneys looking to build their careers, establish ...

We put our favorite earbuds to the test to find the best options for calls, evaluating background noise reduction, ANC, and ...

As we all live more of our lives online, it’s important to understand who might have access to our conversations and internet searches – and to understand how to maintain privacy in an increasingly ...

For the first time we're hearing the actual 911 conversation with an 11-year-old Virginia Beach girl who performed CPR on her ...

As we all live more of our lives online, it’s important to understand who might have access to our conversations and ... Efficiency associates have blazed through various government agencies ...

The new Trump foreign policy team has brought a dizzying message to European allies on A.I., Ukraine and more. It has already ...

Talo AI is a new tool that provides real-time translation in video chat apps like Google Meet, Microsoft Teams, and others.

What happens when we make friends across borders? Two writers talk about their British-Italian friendship – and the ...