The "Retail's Biggest CX Trends in 2025" report collected more than 57 million feedback points from across the globe ...

Xie, Y. (2025) An Analysis of Consumer Reviews on Douyin Mall from the Perspective of Appraisal Theory. Open Access Library Journal, 12, 1-13. doi: 10.4236/oalib.1113209 .

Banking customer satisfaction is on the rise across the U.S. in an unexpected trend, given current economic challenges. We are in an uncertain economic environment and many U.S. consumers report ...

Mustafa Suleyman, chief executive of Microsoft AI, said his consumer and research division is tracking the usual measures of adoption for the company's AI assistant called Copilot. These include ...

"It’s testament to the dedication of the team that we’ve scored so highly in an independent customer satisfaction survey." The company is on course to build around 600 homes in the current financial ...

Businesses today must fulfill increased demands for prompt and safe customer service. Greetings to AI-driven ... holiday companies suggesting holidays based on past holidays. Satisfaction grows when ...

Cadillac ranks third in customer satisfaction for the Premium Brands segment in the annual J.D. Power 2025 U.S. Customer Service Index (CSI) Study, putting it well above average and matching its ...

retail bank customer satisfaction is on the rise. According to the J.D. Power 2025 U.S. Retail Banking Satisfaction Study, SM released today, this counterintuitive improvement in bank customer ...

Additionally, Learning Edge chief executive Perthpal Singh Khosa highlighted that addressing service transition gaps has significantly improved customer satisfaction. “For many bus drivers and station ...

A study comparing people in monogamous relationships with those in non-monogamous ones has found that both types are on par insofar as relationship and sexual satisfaction are concerned.