An IIM Lucknow study shows that concrete language in chatbot apologies is best for significant failures, while abstract ...

As language used for apologies impacts customer acceptance and forgiveness, chatbots must learn the 'concrete' and 'abstract' ...

New Delhi, Feb 9 (PTI) An IIM Lucknow study, examining the kind of apologies chatbots of online travel agencies (OTA) make to ...

With a mission of encompassing the future of building through leadership and education, integrating technology, solutions and ...

Karen Attiah wrote a short opinion piece about how the nationwide assault on diversity, equity and inclusion led by conservatives ...

While the Eaton Fire is contained, the danger to foothill communities is not. Heavy rainfall expected on Thursday and Friday ...

One of the judges whose court could hear a case challenging Trump’s agenda is Judge Jeffrey Sutton. He’s the chief judge of ...

Prime Minister Narendra Modi’s longstanding bonhomie with President Donald Trump may be tested as the Indian leader kicks off ...

Enhanced language on the development ... ACI CODE-318-25 ensures it remains indispensable for professionals in the concrete industry. Designed for adoption by reference in general building ...

Leadership roles demand a CV that demonstrates authority, relevance, and tangible impact. Avoid these 5 CV blunders to ensure you land those top-tier leadership roles.