The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm ...

Sanas, an innovative company specializing in AI-driven accent modification, has successfully completed a $65 million funding ...

David of CloneOps discusses the advantages of using the new CloneOps AI voice agent, developed using years of industry ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Inbound calling occurs when customers or potential customers initiate contact with a business or organization. Inbound call center agents provide reactive customer support, meaning when someone calls, ...

When you call 911 from a traditional landline (a telephone connected to the lines on the poles), a computer in the dispatch center will show the number and address of the phone you’re using. The ...

After hours: February 19 at 6:41:40 PM EST Loading Chart for SITC ...

After hours: February 18 at 5:00:10 PM EST Loading Chart for REG ...

While he hadn’t proven himself to be worth it at that point, it was very clear that he was on track to become one of the NHL’s top centers ... to his ability to call that a down season.