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A Pueblo AT&T call center that opened in 2006 and employed nearly 500 people at its peak is set to close in June. Here's what ...
Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...
It's a customer-centric world. The call center customer experience plays a critical role in how brands build loyalty and trust. As businesses shift toward omnichannel engagement, call centers and ...
The wait time for the call center, which fields questions about government cash and food assistance programs and Medicaid, has improved since the group started monitoring its efficacy in the summer of ...
Call center outsourcing has become a viable option for companies seeking to maximize resources while guaranteeing excellent ...
AT&T's Pueblo call center. which opened in 2006, will close in June when the lease expires on its building. The closure is part of a company-wide effort to streamline operations. Eighty-three ...
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