Sanas, an innovative company specializing in AI-driven accent modification, has successfully completed a $65 million funding ...

Vonage Business Communications is available on the web or via dedicated desktop (macOS and Windows) and mobile (Android and ...

Some reasons to be wary of the pre-recorded message “this call may be recorded for training and quality purposes,” says attorne.

Invoca Inc., a conversation intelligence software company, was accused of illegally recording and analyzing phone calls between AT&T Inc. customers and the telecom giant’s call centers without consent ...

Broadridge and Verint say they are testing DeepSeek AI for automation and efficiency, while addressing cybersecurity risks in ...

Good afternoon, and thank you for holding. Welcome to the Motorola Solutions Fourth Quarter 2024 Earnings Conference Call. Today's call is being recorded, if you have any objections, please disconnect ...

Equinix had a record quarter inside of a record year as it celebrated its best ever frame for bookings against a “very hot” ...

In leaked audio obtained by CNN, Donald Trump told the new Kennedy Center board that 'we made the presidency hot' and will ...

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...